PRIVACY POLICY

3.1 Returns

  • Items must be returned within 14 days of delivery.

  • Items must be unused, unworn, and in original packaging.

  • Proof of purchase is required.

3.2 Non-Returnable Items

  • Gift cards

  • Sale items (unless faulty)

  • Personalised/custom products

3.3 Refunds

  • Refunds will be processed within 7–14 business days after receiving the returned item.

  • Shipping fees are non-refundable unless the item is faulty.

3.4 Faulty Items

If you receive a faulty or incorrect item, contact us within 48 hours of delivery at:
📧 [Insert Email Address]

4. DISCLAIMER

All products sold by Nova O London are provided “as is.” We make no guarantees regarding specific results from using our products.

We reserve the right to update or modify this Legal Page at any time without prior notice. Continued use of the website constitutes acceptance of any changes.